TELECS (hereinafter “company”) values the personal information of customers and other information principles (hereinafter “customer”) and observes various laws regarding personal information protection such as personal information protection act etc. Through this privacy policy (hereinafter “this policy”), the company informs in which manner and for which purpose personal information provided by customers is used and which action is taken for personal information protection. The order of this privacy policy is as follows: General personal information items collected and purpose of use Personal information collection method Use and retention period of personal information Providing general personal information to a third party Handling entrustment of personal information Details regarding safety measures of personal information Details regarding destruction procedures and methods of personal information Rights of customers and their legal representative and how to exercise them Handlin civil complaints regarding personal information 1. Collected general personal information items and purpose of use (1) Mandatory collection and use Collected items • Name, contact number (mobile phone), address, e-mail address Collection and purpose of use • Contract fulfillment regarding services: Determining whether to set up and implement or maintain products and services business relations, provision of services, providing contents listed in the website etc. • Settlement of disputes, civil affairs handling such as complaints etc., free gift supply, appreciation event, customer satisfaction survey, opinion poll, repair history management etc. • Used in marketing and advertising: Development of new service (product) and provision of customized services, providing event and advertising information and providing participation opportunities etc. 2. Personal information collection method In principle, your personal information is collected from product purchase through offline, service use, various documents or information submitted and provided to the company in the process of carrying out a contract and the process of various events provided by the company. 3. Use and retention period of personal information In principle, collected personal information is destroyed without delay if all the purposes of use are achieved. But, if the storage obligation is determined by other laws and regulations, it is stored in accordance with such regulations. For example, records regarding contract or subscription withdrawal and records regarding payment and supply of goods are stored for 5 years and records regarding customers’ complaints or dispute handling for 3 years in accordance with Act on Consumer Protection in Electronic Commerce. 4. Providing general personal information to a third party The company provides your general personal information to a third party as follows: Mandatory provision Receiver Country Receiver’s purpose of using personal information Items of personal information provided Receiver’s retention and use period Synex Korea • A/S records storage Name, contact number (mobile phone), address, e-mail address Until achieving the receiver’s purpose of use Helen of troy Korea • A/S records storage • Used in marking and advertising: Development of new service (product) and provision of customized services, providing event and advertising information and providing participation opportunities etc. Name, contact number (mobile phone), address, e-mail address Until achieving the receiver’s purpose of use 5. Handling entrustment of personal information The company handles your personal information through entrustment as follows: Trustee Contents of work entrusted CJ Korea Express Goods delivery DH Logistics A/S business such as civil complaints handling etc. 6. Details regarding safety measures of personal information To ensure the safety of personal information, the company is taking the following measures. 1. Administrative measures: Establishment and implementation of internal management plan, regular privacy education for members etc. 2. Technical measures: Access authority management of personal information processing system, installation of access control system, encryption of unique identification information, installation of security program etc. 3. Physical measures: Access control for personal information storage area such as computer room, data storage room etc. 7. Details regarding destruction procedures and methods of personal information When the personal information became unnecessary like the case that the purpose of processing personal information has been achieved in principle, the company destroys the personal information without delay. But, if personal information should not be destroyed but be preserved in accordance with the provisions of relevant laws and regulations, the company saves and manages the personal information or personal information file separately from other personal information. The company selects personal information that needs to be destroyed and destroys the personal information with the approval of a person responsible for protecting personal information. If personal information that should be destroyed is an electronic file, the company deletes it permanently in the manner not capable of restoring it and destroys or incinerates other records, prints, writings and other recording media. 8. Rights of customers and their legal representative and how to exercise them Customers and legal representatives can view or modify their registered personal information at any time and also request signup cancellation. Customers must request personal information inquiry / modification and signup cancellation (consent withdrawal) in writing. If you request us to correct the error of personal information, we will not use or provide the personal information until the correction is completed. The company processes personal information that the customer or legal representative requested deleting as set out in “Use and retention period of personal information” and “Details regarding destruction procedures and methods of personal information” and processes it so that it cannot be used for purposes other than the intended use if it must be kept. For questions regarding this, please contact the following customer service department and we will take care of it without delay. 9. Handlin civil complaints regarding personal information In order to protect your personal information and handle civil complaints regarding personal information, the company appoints the relevant department and personal information manager as follows. You can contact our personal information manager or relevant department for all privacy-related issues arising while using our services. <We try to give a quick and adequate response for your inquiries.> - Name: KS Bang - Number: 82-54-475-8878 - Email: telecs@telecs.co.kr <Customer Service Manager> - Name: KS Bang - Number: 82-54-475-8878 - Email: telecs@telecs.co.kr If you need to report or consult about other personal information infringement, please contact the following organizations. - Personal Information Dispute Mediation Committee (http://www.kopico.or.kr/1336) - Privacy Mark Certification Committee (http://www.eprivacy.or.kr/ 02-580-0533~4) - Supreme Prosecutors’ Office Internet Crime Investigation Center (http://www.spo.go.kr/ 02-3480-3600) - National Police Agency Cyber Bureau (http://www.ctrc.go.kr/ 02-392-0330) This policy is effective from 2015.08.13 Policy history management